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FAQ

New Card

  1. How do I get an EZ-Charge card?

    If you purchased or leased a new LEAF, the EZ-Charge card is in the glove box. If not there, please contact your dealer.
  2. Need a Card?

    Please fill out the form below and we will check to see if you are eligible for an EZ-Charge card.

EZ-Charge

  1. What is EZ-Charge?

    EZ-Charge is the first of its kind program that provides electric vehicle drivers with the ability to access multiple charging networks with one single card.
  2. Who is participating in EZ-Charge?

    The current EV charging network participants that support EZ-Charge are Aerovironment, Blink, ChargePoint, Greenlots, JNSH, and EVgo.
  3. How much does an EZ-Charge card cost?

    The EZ-Charge card is delivered at no cost to the consumer by participating dealers.
  4. Will my EZ-Charge card expire?

    No. While the No Charge To Charge program that may be associated with your EZ-Charge card will expire after two years; you will be able to access participating EV charging networks with your EZ-Charge card as long you have an active membership with those networks.
  5. Where is EZ-Charge available?

    Anywhere participating charging networks operate!
  6. What do I have to do to activate my EZ-Charge card?

    It’s easy. Just follow the online directions printed on your EZ-Charge card. To make enrollment simple and limit entering the same information on different websites, EZ-Charge will transfer your basic personal information to your selected charging networks. However, you will need to provide your credit card information and agree to each of your selected network’s terms of service.
  7. Where can I use my EZ-Charge card?

    A map of participating charging station locations can be found at ez-charge.com/stations/.
  8. How often can I use my EZ-Charge card?

    You can use your EZ-Charge card anytime.
  9. What if I have two electric vehicles? Can I use one card for both?

    If you received your EZ-Charge card, you are prohibited from using the same EZ-Charge card to charge more than one vehicle.
  10. Can everyone in my family use it?

    The No Charge to Charge Program is intended only for charging a single vehicle, so family members can use the same EZ-Charge card for the vehicle that it is associated with. Violation of this provision may result in the deactivation of your card.
  11. Is there an EZ-Charge app for my phone?

    Yes, you can download the app for your iPhone or your Android.

No Charge To Charge

  1. What is No Charge to Charge?

    No Charge to Charge is a program offered by Nissan that provides new LEAF buyers or lessees with 30 minutes of free charging on participating DC fast charging stations and 60 minutes of free charging on participating Level 2 stations for two years from their time of purchase.
  2. Are all charging stations part of the No Charge to Charge program?

    Not all charging stations operated by participating charging networks are part of No Charge to Charge. To locate the eligible No Charge to Charge charging stations in your area, please refer to the map at ez-charge.com/stations/.
  3. How often can I use my EZ-Charge card with Nissan's No Charge To Charge?

    For Nissan's No Charge to Charge program, free, unlimited 30 minute DC fast charging sessions and 60 minute Level 2 charging sessions at participating networks are available using your EZ-Charge card. Depending on the charging network, charging sessions beyond these time periods are subject to additional fees.
  4. What is the typical pricing for No Charge To Charge after 30 minutes of DC fast charging or 60 minutes of Level 2?

    DC fast charging fees can range from 10 cents per minute to $5 to $10 per session. Level 2 charging fees may range between $0.49 per kilowatt-hour to $1 to $3 per hour. Charging fees are noted at each station.
  5. Will I be automatically charged after 30 minutes of DC fast charging or 60 minutes of Level 2 charging?

    Charging fees vary by station. Some No Charge to Charge stations may not have any, and if there are charging fees, they will automatically be assessed by the charging operator. Before such charges begin, there may be a grace period.
  6. How long of an interval is required between charging sessions to avoid additional charges?

    It depends on the network and the charging operator. For example, a 60-minute disconnection interval is required for Blink and NRG EVgo charging stations.
  7. Why should I keep using my EZ-Charge card after the No Charge to Charge offer expires?

    Your EZ-Charge card can be used to access the latest participating EV charging networks supporting EZ-Charge. The EZ-Charge card allows EV drivers the opportunity to charge at EV charging stations from various networks using just one card.
  8. What markets currently support the No Charge to Charge program?

    Currently, you can get the No Charge to Charge offer in the following markets:
    • Albany-Schenectady-Troy
    • Atlanta
    • Austin
    • Baltimore
    • Boston
    • Charleston
    • Charlotte
    • Chattanooga
    • Chicago
    • Cincinnati
    • Cleveland - Akron
    • Colorado Springs - Pueblo
    • Columbia (SC)
    • Columbus (OH)
    • Dallas/Fort Worth
    • Denver
    • Detroit
    • Fresno - Visalia
    • Houston
    • Greenville (SC) / Asheville (NC)
    • Indianapolis
    • Jacksonville (FL)
    • Knoxville
    • Las Vegas
    • Los Angeles
    • Madison
    • Miami
    • Milwaukee
    • Minneapolis - St. Paul
    • Monterey - Salinas
    • Nashville
    • New York
    • Orlando
    • Palm Springs
    • Philadelphia
    • Pittsburgh
    • Phoenix
    • Portland (ME)
    • Portland (OR)
    • Providence
    • Raleigh
    • Reno
    • Sacramento
    • Salt Lake City
    • San Diego
    • San Francisco
    • Santa Barbara
    • Seattle
    • St. Louis
    • Tampa
    • Washington, D.C.
    Please check back periodically to see if your market has been added to the program.
  9. What if I have lost my EZ-Charge card?

    For No Charge to Charge customers only, please E-mail us (support@Ez-Charge.com) for a replacement card. Please include the last 6 digits of the VIN, the address to send your replacement card and a phone number to contact you for any further information.